CANCELLATION / CHANGE POLICY
We understand issues arise, plans change and a reservation may need to be changed, rescheduled or canceled. Our goal is to work with you to accommodate your needs. However our policies are the following:
CHANGING OR RESCHEDULING RESERVATION
Should you need to reschedule your vacation or upgrade to a larger unit, there is no charge for the first change / reschedule. We allow a one time reservation reschedule from one year to the following year only. You must use your reservation within that time frame. Any additional changes after that time will be assessed a $75 rescheduling fee.
CANCELING A RESERVATION
In the event you must cancel your vacation, our office MUST receive a registered letter indicating your cancellation a minimum of 60 days prior to your scheduled reservation. Cancellations are subject to a re-marketing fee of one hundred dollars ($100) The Advanced Deposit is NON-REFUNDABLE unless we re-rent your ENTIRE SPACE. However, if we can re-rent a portion of your space, or time frame, that portion will be refunded - less the $100 re-marketing fee.